Cancellation Policy

Last updated: 1/1/2025

15-Day Money Back Guarantee

We understand that plans can change. Our flexible cancellation policy allows for:

  • Full refund if cancelled 15 days or more before check-in date
  • 80% refund if cancelled between 7-14 days before check-in
  • No refund for cancellations less than 7 days before check-in

How to Cancel

To cancel your reservation:

  1. Contact us via email at [email protected]
  2. Attach your booking reference number from the confirmation email
  3. We will respond to your cancellation request within 24 hours

Refund Process

Refunds will be processed to the original payment method:

  • Full refunds are processed within 5-7 business days
  • Partial refunds are processed within 5-7 business days
  • The time it takes for the refund to appear in your account depends on your payment provider

Special Circumstances

We may provide full refunds regardless of timing in cases of:

  • Natural disasters
  • Travel restrictions due to pandemic
  • Other force majeure events

Contact Us

For any questions about our cancellation policy, please contact us at:

Email: [email protected]